You can check the status of your order by emailing us. Please also check your SPAM or JUNK folder in your email account to see if the order confirmation email is there.
Articles in this section
- My email address has changed, how do I update this information?
- How do I unsubscribe from your mailing list?
- How can I receive coupons and be made aware of upcoming specials and sales?
- Do you sell FragranceON.com Gift Certificates/Gift Cards?
- I have questions about my PayPal account, who do I contact?
- How do I sign-up for PayPal?
- I am unable to place an order because you don't ship to my country. What can I do?
- I can't find my order confirmation email to check the status of my order. What should I do?
- I haven't received my order, how do I check my order status?
- I returned an item that I purchased and I have not received my refund. How long do I need to wait to receive my refund?