FAQs
FAQs
- My email address has changed, how do I update this information?
- How do I unsubscribe from your mailing list?
- How can I receive coupons and be made aware of upcoming specials and sales?
- Do you sell FragranceON.com Gift Certificates/Gift Cards?
- I have questions about my PayPal account, who do I contact?
- How do I sign-up for PayPal?
- I am unable to place an order because you don't ship to my country. What can I do?
- I can't find my order confirmation email to check the status of my order. What should I do?
- I haven't received my order, how do I check my order status?
- I returned an item that I purchased and I have not received my refund. How long do I need to wait to receive my refund?
- What should I do if I received the wrong item or a defective product?
- How do I return an item(s)?